IT Engineer – Gaming Services

Isle of Man

IT

Job Description

We are seeking IT Engineers to work specifically within our Casino Gaming Services team on the Isle of Man.

This position concentrates on database software releases and incident management in particular, for a vast array of database-driven products. The ideal candidate will be a proactive individual, who works well within a team and is keen to further their SQL skills and experience.

Within the IT Engineer role, you will ensure the availability of our products and services, minimising interruption should maintenance or upgrades be required. You will be responsible for the correct deployment, operation, support and configuration of core SQL-based systems.

You will also be involved with:

  • Providing technical expertise within our Casino Gaming Services team, supporting and maintaining SQL and Microsoft environments
  • Managing the delivery of new software to our systems whilst ensuring continuous availability of our products and services
  • Actively engaging with operators, developer and third-party providers
  • Resolving support issues and providing solutions in a fast-paced production environment
  • In-depth investigation and resolution of live incidents
  • Providing ongoing automation and monitoring solutions

Required Skills

  • In-depth working knowledge of SQL
  • TSQL scripting experience advantageous
  • Microsoft SQL Management Studio experience
  • Excellent customer service and communication skills
  • MCSE 2012 SQL server track (or studying towards it)
  • Experience with and knowledge of automation tools and technologies
  • An innovative thinker with a passion for collaboration and improvement

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