Technical Specialist – Networking

Isle of Man

IT

Job Description

As a Technical Specialist – Networking, you will need to have expertise within the IT networking space. Identifying technology gaps and spearheading new technology adoptions as per industry best practice.

Roles and Responsibilities

  • Research and development
    • Engage with vendors regarding new technologies
    • Maintain technical awareness of market trends and solutions.
    • Document needs analysis based on company requirements and provide technical impact
    • Lead proof of concepts
    • Technology GAP analysis
    • Guide the implementation and deployment of new technologies
    • Identify training needs based on new technology implementations and train where applicable
  • Ownership of technology strategy and roadmap
    • Advise organization in technical direction
    • Maintain and improve service catalog
    • Technical documentation resulting from service catalog artifacts
  • Lead and participate in high impacting projects typically as a technical lead within the project team
  • Maintain strong relationship with the following teams
    • Architecture
    • Security
    • IT Services
    • Infrastructure
  • Responsible for technical escalation within the team
  • Coaching of junior engineers
    • Identify training gaps and report back to team lead

Internal Conduct

  • Maintains stable performance under stress / pressure by staying focused and behaving appropriately to staff and clients
  • Demonstrates personal commitment to the team & other departments, by sharing information and facilitating team goal accomplishment (Team Player)
  • Clearly conveys information and ideas through effective verbal and written communications (Communication Ability)
  • Effectively manages own time (multi-tasking) and resources to ensure that work is completed efficiently and adjusts priorities as needed (Time Management)

Displays Company Values

  • Care: Supports others by treating them with dignity, respect and fairness
  • Ownership: Takes ownership for quality by dedicating the required time and energy to assignments and making sure no aspect of the work is neglected
  • Passion: Demonstrates passion by taking immediate/ independent action when confronted by a problem or made aware of a situation, while suggesting new ideas/ solutions to problems
  • Accepts responsibility for outcomes, whether positive or negative, and is willing to admit mistakes and refocus efforts
  • Takes independent action by suggesting new ideas or potential solutions to problems
  • Remains open to ideas, listens to others and objectively considers others’ ideas and opinions even when they may conflict with their own

Required Skills

  • 5 years’ experience in Networking and IT infrastructure preferable
  • Derivco experience preferable
  • Vendor certification to CCNP or equivalent preferable
  • Experience in Enterprise/Datacenter Technologies and Architecture
  • Proficient Network planning and design
  • Knowledge and demonstrated experience preferred in the following areas
    • IP routing
    • Network Connectivity and Protocols
    • VPN technologies
    • LAN/WAN services
    • IP services/applications such as DNS, DHCP
    • CDN workings and concepts
    • multiple platforms i.e. Riverbed, Cisco Catalyst, Nexus, ASR Routers and F5 Networks
  • Must have strong interpersonal skills
  • Dealing with technical escalations
  • Demonstrate ability to maintain excellent standards and service levels
  • Candidate must have excellent oral and written communication skills
  • Candidate must have self and project management skills to maintain timely deliverables
  • Able to communicate with end users across the business and tie together technical requirements

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